SA Health ... Read MoreRead Less
26th March, 2020
Australian Government Department of Health ... Read MoreRead Less
26th March, 2020
When being asked the screening questions at the door please listen carefully about each questions
IF YOU HAVE BEEN INTERSTATE YOU
MUST TELL US AT THE SCREENING INTERCOM..
It has been very clear from all forms of Media about the ramifications of not disclosing travel or contact you may have had.. not disclosing information is an offence .
Screening is done to ensure we all work together to make sure we can halt the spread of the virus . ... Read MoreRead Less
26th March, 2020
Australian Government Department of Health ... Read MoreRead Less
25th March, 2020
Australian Government Department of Health ... Read MoreRead Less
25th March, 2020
Hello Patients : today's update for our practice ..
Remember for appointments or getting blood collection done ...only the patient to be seen will be allowed to enter , please do not bring your whole family to get one persons blood done or seeing the GP.
You will be asked to stay outside , so please leave other family members at home or organise care for young ones .
Please please .. it is important that the triage questions we ask you at the intercom , you must think about the questions and answer truthfully ..these are important and have serious ramifications.
This is going to be our new normal for many months ahead , I am disappointed to see some complacency and off hand attitude with a small number of patients , this will not be tolerated .
Our staff , Drs nurses and reception staff are all working to care for you , please be patient and answer questions truthfully and in a respectful manner .
In the main 99% are following our protocols and we thank you for that ..
Reminder that every day from 12-30pm to 1.30pm our practice is closed for lunch , this includes clinical labs bloods .
So if you have that 1.30 pm appointment, please wait until the 1.25pm time to enter . ( rear auto door at the intercom )
Thank you , take care. ... Read MoreRead Less
25th March, 2020
Scripts ....We will be contacting all patients who have scripts awaiting collection , to ascertain which pharmacy you use and we will be getting those scripts to the pharmacy . We do not want patients coming into the practice to collect these items . Similarly we always have some documents to be collected these will be posted to you.
Outstanding accounts - will need to be paid by phone. If you are in the practice as you leave your doctors appointment you will be required to pay with card , not cash .
Cash will be not accepted . ... Read MoreRead Less
24th March, 2020
Hello Patients: Just a further update
Please telephone us for appointments rather than attend the practice , for us to keep everyone as safe as possible we need only to have patients who have appointments in the clinic space .
We will from tommorow over the lunchtime period 12.30 to 1.30pm each day , not have the practice open .
This one hour each day will give Doctors and Staff time to have lunch properly and at times have update meetings .. it will also give us time to do additional cleaning and infection control processes.
The phones will be available as usual and the door re opened at 1.25 for the 1.30pm appointments..
We appreciate your understanding at this time as we care for the health and wellbeing of our Doctors, Nurses and Reception Staff as well as our patients. ... Read MoreRead Less
24th March, 2020
City of Mount Gambier ... Read MoreRead Less
24th March, 2020
Hello patients , a few updates for you :
Please telephone us to make appts , or telephone us to pay accounts on the phone with credit card .
We want everyone to to where possible contact us by phone rather than come to the clinic.
Please don't arrive to early for your appointment as you may be asked to wait in your car as we only now with social distancing have very limited chairs .
Please only bring patients who need to been seen .
Please pay by card only , we are limiting taking cash .
Please bring your mobile phone as your appointment may need to be done via the phone or if your in your car so as we can contact you .
Finally thank you for being respectful to our staff , this is a challenging time for all .
Keep an eye on this site as this will be how we will keep in touch with you .
Take care . ... Read MoreRead Less
23rd March, 2020
